Terms & Conditions

Please read carefully before booking

Weather & Bird Welfare

Falconry is an outdoor activity dependent on the welfare of live animals and suitable weather conditions. We reserve the right to postpone or reschedule an experience if the weather (high winds, heavy rain, or extreme heat) is deemed unsafe for the birds or participants.

1. Bookings & Cancellations

Vouchers are typically valid for 12 months from the date of purchase. We require at least 48 hours' notice for cancellations or rescheduling. Failure to provide notice may result in the forfeiture of your voucher.

2. Safety on Site

Participants must follow the instructions of the falconer at all times. We reserve the right to end a session early if a participant's behaviour is deemed a risk to the birds, staff or other guests.

3. Photography & Media

Personal photography is encouraged! However, professional photography for commercial use requires prior written consent. We may occasionally take photos for our social media; please inform your falconer if you do not wish to be featured.

4. Vouchers

All vouchers are non-refundable but may be transferred to another person. Vouchers cannot be exchanged for cash.